The second regional Customer and Employee experience conference FIRESTARTER 23 will be held in the
Jugoslovenska kinoteka in the center of Belgrade on October 31 and November. CX and EX leaders from
the region and leading world experts will gather again to exchange ideas and experiences about new,
innovative and transformative CX and EX strategies for both employees and companies.

In addition to CX and EX professionals from Slovenia, Croatia, Bosnia and Herzegovina, North Macedonia
and Serbia, we will once again be honored by leading world expert Ian Golding, the first CX trainer in the
world, and Eytan Hattem from Cemantica, who will present the innovative EX platform.

Join us to share live a fantastic experience of exchange of practice, regional challenges and opportunities
with over 350 regional CX and EX professionals over 35 regional and global CX and EX experts!